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Privacy Policy & Terms and Conditions

Privacy Policy

This Privacy Notice sets out how Test Valley Devons, a trading name of Technology Marketing Europe Ltd uses and protects any information you give us when using this website.  We committed to ensuring that your privacy is protected and that security is maintained.

WHAT WE COLLECT

We may collect the following information about you:

  • Name and contact information including email address

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to customer surveys and/or offers

 

WHAT WE DO WITH THE INFORMATION WE GATHER

We use this information to provide you with a good service, and in particular for the following reasons:

  • Contact you regarding your order

  • To improve our products and services

  • We may send you emails about new products, special offers or other information which we believe you may find interesting, using the email address which you have provided

  • From time to time, we may also use your information to contact you for market research purposes. 

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have suitable procedures to safeguard and secure the information we collect online. Please contact us with any questions or concerns, particularly if you suspect that your security may have been breached.

 

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, if you follow a link and leave our site you should note that we don't have any control over that third-party site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Notice. You should exercise caution and look at the Privacy Notice applicable to the website in question.

 

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, but only if you tell us that you wish this to happen.

 

You may request details of personal information which we hold about you under the General Data Protection Regulation 2018 and The Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please get in touch with us through the website form.

If you believe that any information we are holding about you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Terms & Conditions

Your status

By placing an order with us, you warrant that:

  • you are legally capable of entering into binding contracts

  • you are at least 18 years old

  • you are resident within our delivery area OR will collect from us

How the contract is formed between you and us

After placing an order, you will receive an e-mail from us confirming that your order has been accepted (Order Confirmation). The contract between us (Contract) will only be formed when we send you this Order Confirmation.  The Contract will relate only to those Products whose order we have confirmed in the Order Confirmation. 

Beef pack contents

Due to the fact we are working with a naturally growing product, contents of beef packs will vary slightly from delivery to delivery depending on the season, the size and build of the animal as well as the style of the cutting by the individual butcher.

For this reason, the size of packs varies within the given range and the contents of each pack can vary as well, the pack contents described are therefore only an indication of what typically will be included as individual pack items cannot be guaranteed. 

 

If for any reason you are disappointed with the contents, please get in touch with us to let us know why.

Payment

Payment is required as either cash on delivery or within 48 hours of delivery by electronic bank transfer.

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